If the connection fails, the problem is network-related, not client-related.
If you have your license file available, I can help you check its expiration date or verify the port number . Let me know what software you are trying to run!
To resolve the error, follow this sequence:
Ensure the target software's accompanying software patch or runtime ActiveX distribution is actively installed.
Ensure the variable value uses the correct notation formats: : C:\LicenseDirectory\license.lic Unable To Obtain License 5677 . License Request For
| Diagnosis | Resolution | |-----------|-------------| | Server unreachable | Open firewall port, fix DNS, restart license server daemon ( lmgrd -c license.dat -l debug.log ) | | License exhausted | Increase concurrent count, implement license pooling, or enforce proper check-in ( lmremove -c license_5677 user@host ) | | Corrupt/expired file | Re-request license file from vendor, regenerate with correct hostid, place in expected directory | | Version mismatch | Upgrade client module or request license file with older feature version | | Clock skew | Configure NTP on all systems; restart license manager after sync |
If utilizing local emulator services or hard-locked nods, open your underlying license directory configuration file (.dat or .lic) in Notepad, copy the last 5 digits of your system host ID, and ensure it mirrors your current active system network card hardware ID. 2. Synchronize and Upgrade Component Handles (ActiveX/COM)
Implications for stakeholders
If the quick checks didn't solve the problem, it's time for a more methodical approach. The following steps can help you isolate the exact point of failure. If the connection fails, the problem is network-related,
An error occurred while attempting to obtain a license. The license request for 5677 was unsuccessful.
5. Check Log Files for Feature Expiration or Token Depletion
For critical applications, deploy a redundant license server pair (active-passive) or use a load balancer. FlexNet supports three-server redundant configurations.
Troubleshooting the "Unable to Obtain License 5677" Error The error (often accompanied by error 5884) typically occurs in environments running Progress OpenEdge or applications using ActiveX Controls . It is fundamentally a version mismatch or a registration failure within the Component Object Model (COM) handle. Core Causes of Error 5677 To resolve the error, follow this sequence: Ensure
If you have tried all the above and still see , prepare the following information before calling support:
Mandate NTP for all servers and critical clients; audit daily.
Installing the specific version of ActiveX required by the upgraded application.
System variables on the local client machine point to an incorrect server port or an unaligned machine Host ID.
lmver <binary>
┌─────────────────────────────────────────────┐ │ ⚠️ License not available │ │ │ │ All 5 licenses for AdvancedReportingModule │ │ are currently in use. │ │ │ │ Try again later or request a license │ │ upgrade from your administrator. │ │ │ │ [Retry] [Request License] [Diagnose] [OK] │ └─────────────────────────────────────────────┘