Alps Electric Hidclass 10013 Updated Portable -
Many Windows users have reported that while Windows Update lists this optional driver, it repeatedly fails to install without any error message. If you face this issue, try these steps:
Restart your PC. Windows should automatically reinstall the base driver, or you can then trigger a fresh "Update driver" search.
If you are deploying these updated units, follow this modern guide. alps electric hidclass 10013 updated
This issue has been reported across multiple Windows 10 Pro machines, suggesting it is not an isolated incident but rather a systemic problem with how Windows Update handles this particular driver package. The driver is offered but cannot be properly installed through Windows Update's standard update mechanism.
: Only attempt this update if you are experiencing specific hardware glitches, such as erratic cursor movement or multi-touch gestures not working. Common Issues & Risks Many Windows users have reported that while Windows
: Windows Update attempts to install a generic Alps driver over a customized manufacturer driver (like Lenovo UltraNav or Dell Touchpad).
In most cases, you will not see a noticeable improvement in performance. Its primary function is to resolve specific bugs or ensure compatibility with a particular range of hardware. If you are not experiencing a problem, installing this update likely won't make your system any faster or more stable. If you are deploying these updated units, follow
This is arguably the most reliable method for keeping all your laptop's drivers up-to-date.
Driver updates for input devices are generally safe and recommended. They often fix security vulnerabilities in the HID stack and improve responsiveness. However, ALPS drivers have a history of behaving specifically.
If you're experiencing issues with your Alps touchpad, you should first try updating through your computer manufacturer's official support tools rather than relying on Windows Update's optional driver list. Many users have reported success using OEM tools like HP Support Assistant or Dell Command Update.
If the touchpad stopped working immediately after the update, Windows allows you to revert to the previous functional version. Press and select Device Manager .