Osticket Plugins List Jun 2026

: Allows staff and clients to authenticate against an AD or LDAP server.

: Tracks and logs administrative changes and activity within the system for compliance. Popular Third-Party Integrations

If you install nothing else, install these.

The official osTicket forum is the best place to find up-to-date links and community-maintained plugins.

The description read: “Real-time transcription of the admin’s unspoken thoughts. Current thought: ‘What the actual hell is happening?’” osticket plugins list

While technically a core feature, enhanced plugin-based list management allows for deeply customized ticket forms.

Logs the exact minutes an agent spends working on a specific ticket, making it easy to invoice clients for support time. How to Install osTicket Plugins

Tracks every action taken by agents and users. It logs profile edits, ticket deletions, and configuration changes for compliance. 2. Third-Party and Community Plugins

: Essential for modern email authentication (e.g., Google or Microsoft accounts) in newer osTicket versions. : Allows staff and clients to authenticate against

Uploads all help desk attachments directly to an AWS cloud bucket to save local server space. Authentications and Single Sign-On (SSO)

If you want, I can:

Here is a comprehensive breakdown of the types of plugins available, including official and popular third-party extensions.

Copies specific data payloads from old tickets into newly spawned tasks to reduce repetitive typing. The official osTicket forum is the best place

: Allows agents to view image, PDF, and text attachments directly inside the ticket timeline without downloading them.

Enables Markdown formatting in ticket threads, making client/agent communication more readable.

These plugins help osTicket communicate with external tools and communication platforms.

: Click on the newly added plugin to input API keys, directory paths, or custom preferences.

: Tracks all actions taken by staff members. It records ticket edits, status changes, and configuration updates for accountability. 2. Third-Party & Community Plugins

: Offloads ticket attachments from the database to the web server's filesystem to improve performance.