How To Reset Password — Kaspersky Endpoint Security 11 Exclusive
Restart your Windows computer. During the boot process, press F8 or follow your Windows version's procedure to enter Safe Mode. The exact method varies by Windows version; Kaspersky provides detailed safe mode boot instructions on their support site.
You did not enable Safe Mode with Command Prompt OR the system has Secure Boot + BitLocker. You must physically disable Secure Boot in BIOS temporarily.
: You can now modify application settings or uninstall the software without being prompted for a password. Method 2: Manual Registry Edit (Safe Mode)
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KasperskyLab\protected\KES11\settings Use code with caution.
: Go to Policies → open the relevant policy properties → General settings → Interface . Reset Procedure : Click Settings in the Password protection block. Clear the Enable password protection checkbox and save.
What are you currently facing?
If the computer is offline and you have forgotten the KLAdmin password, recovery may be impossible. Contact Kaspersky technical support for specialized assistance.
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KasperskyLab\protected\KES\settings Modify Value : Find the DWORD value EnablePswrdProtect , double-click it, and change its Value data
Attempt an action that requires a password (e.g., clicking ).
Launch the KSC Administration Console on your management server.
Method 1: The Official Kaspersky Security Center (KSC) Console
Navigate to Managed devices and select the group containing the locked computer.
Double-click the value and change its from 1 (Enabled) to 0 (Disabled). Close the Registry Editor. Restart the computer normally.
Restart your Windows computer. During the boot process, press F8 or follow your Windows version's procedure to enter Safe Mode. The exact method varies by Windows version; Kaspersky provides detailed safe mode boot instructions on their support site.
You did not enable Safe Mode with Command Prompt OR the system has Secure Boot + BitLocker. You must physically disable Secure Boot in BIOS temporarily.
: You can now modify application settings or uninstall the software without being prompted for a password. Method 2: Manual Registry Edit (Safe Mode)
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KasperskyLab\protected\KES11\settings Use code with caution.
: Go to Policies → open the relevant policy properties → General settings → Interface . Reset Procedure : Click Settings in the Password protection block. Clear the Enable password protection checkbox and save.
What are you currently facing?
If the computer is offline and you have forgotten the KLAdmin password, recovery may be impossible. Contact Kaspersky technical support for specialized assistance.
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KasperskyLab\protected\KES\settings Modify Value : Find the DWORD value EnablePswrdProtect , double-click it, and change its Value data
Attempt an action that requires a password (e.g., clicking ).
Launch the KSC Administration Console on your management server.
Method 1: The Official Kaspersky Security Center (KSC) Console
Navigate to Managed devices and select the group containing the locked computer.
Double-click the value and change its from 1 (Enabled) to 0 (Disabled). Close the Registry Editor. Restart the computer normally.
