Step 1: How to Put the Canon MAXIFY MB2140 into Service Mode
Look at the top section to ensure the software detects a connected device on a USB port. Step 3: Resetting the Waste Ink Counter Follow these exact inputs to clear the 5B00 error: Navigate to the tab of the Service Tool. Locate the Clear Ink Counter section.
If successful, a small dialogue box will pop up saying "A function was finished" or "Command executed successfully." Click OK.
Turn off the printer and retry the 5-press button sequence carefully. Critical Safety Warning: Physical Ink Overflow
Unlike the standard drivers or the Canon IJ Printer Assistant Tool, the Service Tool bypasses normal user restrictions. Its primary functions are:
The Canon MAXIFY series requires newer versions of the Service Tool. Version v4905, v5103, or v5302 are highly recommended for the MB2140. Older versions (like v3400) will freeze and corrupt the printer's firmware.
Press and hold the Stop button (the triangle inside a circle).
Complete Guide to Canon MAXIFY MB2140 Service Tool: Fixing Support Code 5B00
To execute the actual reset command, you must purchase a single-use "Reset Key" online, which typically costs around $10 USD. This bypasses the need to hunt down rare, functional copies of the official Canon technician software.
Press and hold the Stop/Resume button (red triangle).
While keeping the Power button held down, release the Stop button. Now, press the Stop button exactly 5 times (some MAXIFY variations require 6 times ). Release Power: Release the Power button.
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Its primary purpose is to reset the "absorber full" counter to 0%, allowing the printer to bypass the lock-out state caused by error 5B00.