Cadworx Splm Error 7502 [top]

Select the option and click Show Key Status or Show Available Seats .

Ensure the executable pdlice.exe (typically located in C:\win32app\ingr\splm\bin ) is added to the Windows Firewall exception list on both the client and the server.

When CADWorx fails to startup and triggers Error 7502, it is usually accompanied by a message stating that the license server cannot be reached or the product seat is unavailable.

Have there been any recent or network changes ? cadworx splm error 7502

: Firewalls or proxy settings may be blocking the connection between the client and the server. Troubleshooting Steps To resolve Error 7502, follow these steps:

Remote users on VPN often see Error 7502 because the license check-out times out. SPLM is sensitive to latency > 50ms. Borrow a license offline before leaving the office, or ask your IT team to increase the SPLM timeout value in the registry:

When you launch CADWorx, the software sends a message across your network (or within your computer) to the SPLM server to "check out" a license seat. Error 7502 indicates that this handshake has failed—CADWorx sent a request, but the SPLM server either didn't receive it or couldn't send a proper response. Select the option and click Show Key Status

Insert the lock into a known working (avoid external unpowered USB hubs).

Sometimes a seat gets "stuck" in an active state even after a user closes CADWorx. Open the SPLM utility on the server. Navigate to > Show Key Status or Show Active Users . Check if all seats are occupied.

If SPLM licensing is available, you must ensure the local machine is pointed toward the correct license server. Have there been any recent or network changes

The CADWorx SPLM Error 7502 occurs when the software is unable to read data from the SmartPlant License Manager (SPLM) server. This typically indicates a communication breakdown between your local workstation and the license host. 🛠️ Common Causes and Solutions

Select > Select License Machine for Client .

If it is stopped, click . If it is already running, right-click and select Restart . 2. Check Network and DNS Resolution The client machine must have an open path to the server. Open Command Prompt ( cmd ) on the affected workstation.