This is for Windows users who have used symbolic links (symlinks) or junction points. SoundToys plugins may have "remembered" a previous path that no longer exists, especially if you've moved files between drives. You'll need to:
Are you experiencing issues with installing or updating Soundtoys 5, specifically encountering the error message "cannot create soundtoys version root folder at soundtoys 5"? You're not alone. Many users have reported this frustrating problem, which can prevent you from accessing the plugin and enjoying its impressive sound processing capabilities. In this comprehensive article, we'll explore the possible causes of this error and provide step-by-step solutions to help you resolve the issue.
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Understanding the technical reasons behind the error helps you choose the most effective fix. Here's what's happening at the system level: cannot create soundtoys version root folder at soundtoys 5
Remove partially created folders
If files were partially written or corrupted during an update, a clean installation is required. Uninstall Soundtoys 5 via the Windows Control Panel.
: Reset your environment variables to point the Temp folder back to the default location: C:\Users\[YourUserName]\AppData\Local\Temp . This is for Windows users who have used
Soundtoys hardcodes its preset structures and strictly forbids custom preset installations. The plug-ins read from the default path.
If you've tried everything and the problem remains, your best next step is to contact Soundtoys support directly with a detailed report of the steps you've taken. They can provide targeted assistance for your specific system configuration.
If it is checked, and try running under your regular user account. Alternatively, if your system permissions are locked down tight, check the box to force-grant the DAW full read/write clearance across your system drives. You're not alone
This issue most frequently affects users on Windows and macOS during initial setup or after a system update. Core Causes of the Root Folder Error The problem generally stems from one of three areas:
Disable antivirus / controlled folder access
The "Cannot create Soundtoys version root folder" error is essentially the installer or plugin being denied permission to write to a location it needs, usually the user presets folder. This typically occurs for one of three reasons:
If the installer continues to fail, verify that you have access to the default root and preset locations: